1. Who we are

Mahrket Suite is a product of MAHRKET GROUP TECHNOLOGIES S.A.S. ("Mahrket"), a Colombian company with tax id (NIT) 902.124.777-9, Calle 80 Sur # 45-51, Sabaneta, Antioquia, Colombia. These terms apply to every organization ("Customer") that creates an account and to the people who use it on its behalf ("Users").

2. The service

Mahrket Suite is a software-as-a-service platform: CRM, WhatsApp and web chat inbox with AI-assisted replies, Facebook and Instagram publishing and insights, sales dashboards and automations. Each Customer operates in its own isolated organization.

3. Customer responsibilities

The Customer is responsible for the content it publishes and the messages it sends, for having authorization to contact its own contacts, and for complying with Meta's terms and policies when it connects WhatsApp, Facebook or Instagram. AI-generated content and replies are published only when the Customer schedules or approves them.

4. Plans and payments

Plans are billed monthly in Colombian pesos through Mercado Pago. The Customer may cancel at any time; access continues until the end of the paid period.

5. Data

Personal data is handled as described in our Privacy Policy.

6. Limitation of liability and governing law

To the extent permitted by law, Mahrket is not liable for indirect damages or lost profits beyond the amounts paid by the Customer in the last 12 months. These terms are governed by the laws of the Republic of Colombia.

7. Contact

negocios@mahrketgroup.com · +57 318 386 7453